Tō kamupene hou | Your new company
Join a well-established government organisation based in Wellington, known for its commitment to public service excellence and innovation. This agency plays a pivotal role in supporting multiple state sector entities through shared services, including IT, finance, and people management. You'll be part of a team that values collaboration, continuous improvement, and making a meaningful impact across the public sector.
Tō tūranga hou | Your new role
We are currently seeking an experienced Desktop Support Analyst for a 6-month fixed-term contract. This role sits within a busy IT support team, providing day-to-day technical assistance across multiple government departments. You’ll be responsible for resolving complex IT issues, delivering outstanding customer service, and ensuring smooth operation of desktop services.
Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed
To thrive in this role, you’ll bring:
- Minimum 3 years of relevant IT support experience
- Strong technical knowledge across Windows 10/11, M365, and Autopilot
- Advanced skills in Intune, iOS support, and end-user hardware troubleshooting
- Intermediate experience with SCCM, Azure AD, Exchange, and video conferencing tools
- Excellent communication skills and the ability to explain technical concepts clearly
- A proactive, problem-solving mindset with a passion for technology
- Ability to build strong relationships and work collaboratively within a team
Ngā hua ka whiwhi i a koe | What you'll get in return
- A competitive salary range of $78,000 – $92,000, based on experience
- Flexible working arrangements to support work-life balance
- A vibrant and inclusive team culture with regular social events and networking opportunities
- A chance to contribute to meaningful public sector work while growing your technical skills
Me aha koe ināianei | What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email me directly on Isaac.Flower@hays.net.nz
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.