Tō kamupene hou | Your new company

I am working with a Facilities Services Company based in West Auckland, known for their attention to detail and reliability. Clients consistently praise their professionalism and commitment to maintaining spotless environments.

Tō tūranga hou | Your new role

• To provide operational support across sites in Auckland & Northland.

• Maintain high standards of service delivery and compliance.

• Customer engagement and problem-solving.

• Manage complaints and work with staff and/or franchisees to ensure all complaints are resolved in the stated timeframe.

• Ensure all staff and franchisees adhere to the clients' Health and Safety policies.

• Train and induct all personnel, including franchisees and their staff on policies and procedures.

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

• Scheduled to work Tuesday through Saturday, with shifts running from 1:00pm. to 9:30pm.

• 3–5 years' experience at supervisory level in delivering commercial/ domestic cleaning contracts across multiple sites.

• Trade or service line-based qualifications are preferred (Careerforce L2 or L3 for Cleaning).

• Ability to establish and maintain effective customer relationships.

• Flexibility to travel across Auckland & Northland with overnight stays and weekend work as required.

• Available to work flexible hours and willing to adjust the schedule to meet business needs beyond standard working times.

• Current and clean NZ Driver's Licence.

Ngā hua ka whiwhi i a koe | What you'll get in return

• Competitive Salary

• Company Car with Fuel,

• Laptop & Mobile Phone

• Working in a professional and supportive environment

Me aha koe ināianei | What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.