Tō kamupene hou | Your new company

My client is a leading government-based organisation within the electricity and utilities sector. They are currently on the lookout for a ServiceNow Technical Lead to join their Service Delivery Platform project.

Tō tūranga hou | Your new role

As a ServiceNow Technical Lead, you will be responsible for the technical delivery, design integrity, and platform evolution of ServiceNow application. You will,

• Lead the technical direction and delivery of the ServiceNow platform, from its foundational phase through ongoing enhancements.
• Collaborate with the Lead Architect to ensure all designs, configurations and integrations align with enterprise architecture and technology strategy.
• Act as the primary technical liaison between internal teams, implementation partners and platform stakeholders.
• Oversee environment setup, integrations, data migration and technical configurations to support platform stability and scalability.

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

Core Platform knowledge on the below,

• ServiceNow (core platform architecture, administration and development)

• ITSM, ITOM, ITAM, CMDB, IntegrationHub, Flow Designer, MID Server configuration

• ServiceNow Field Services Management
  
  

Integration & Automation experience on the below,

• M365 (i.e, SharePoint, Teams and Exchange) and Azure (EntraID)

• REST and SOAP APIs

• Message broker integration, including Kafka
  
  

Development & Configuration experience on the below,

• ServiceNow App Engine Studio, Scoped Apps, UI Builder

• JavaScript, Glide API, Service Portal

• Configuration management and platform scripting

Me aha koe ināianei | What you need to do now