Contact Centre Representative

Contact Centre Representative – Short-Term Assignment (Wellington CBD) $30 per hour | 3‑week contract | 3.5
We are recruiting on behalf of a well‑established organisation based in the Wellington CBD, seeking an experienced Contact Centre Representative for a short-term assignment. This role is ideal for someone who enjoys engaging with customers, works confidently with systems, and can hit the ground running in a fast‑paced environment.

About the Role

This is a part‑time, fixed‑term position for three weeks. You will be responsible for making outbound calls to existing customers, providing clear information, answering queries, and ensuring each interaction is handled with professionalism and care.

Key Responsibilities
  • Outbound calling to existing customers
  • Providing excellent customer service across every interaction
  • Updating and maintaining accurate information in internal systems
  • Following call scripts and compliance requirements
  • Managing call volumes efficiently within the daily 3.5‑hour shift

What We’re Looking For
  • Prior contact centre experience is essential
  • Strong communication skills and a customer‑focused approach
  • Confident navigating multiple systems and entering data accurately
  • Reliable, organised, and able to work independently
  • Available immediately for the full 3‑week duration

Summary

Job Type
Temporary
Industry
Banking & Financial Services
Location
Wellington
Specialism
Contact Centres
Pay
$30 per hour
Ref:
2973928

Talk to a consultant

Talk to Daisy Breeze, the specialist consultant managing this position, located in Wellington
Level 9, 318 Lambton Quay

Telephone: 0273715822