IT Support Engineer

This is your opportunity to join a team that values growth, innovation, and excellence.

Tō kamupene hou | Your new company

Join a collaborative, people‑focused organisation that values hands‑on problem solvers and supports growth in a fast‑paced environment.
With a commitment to improve gender diversity in the team, women are encouraged to apply.

Tō tūranga hou | Your new role

As an IT Support Engineer, you’ll be the first point of contact for technical issues from troubleshooting hardware/software problems, assisting users, performing basic system checks, and escalating more complex issues when needed. You’ll help keep daily operations running smoothly by resolving common tech problems quickly and professionally.

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

  • IT support experience of at least 3 years who is confident in troubleshooting basic hardware, software, and network issues.
  • OS & Devices: Windows, macOS basics, mobile device support (iOS/Android).
  • User & Productivity Tools: Active Directory, Microsoft 365, Google Workspace.
  • Networking Basics: TCP/IP, DNS, DHCP, VPN troubleshooting.
  • Support Tools: ServiceNow, Jira Service Management, Zendesk, remote tools like TeamViewer/AnyDesk.
  • Security: Basic antivirus/endpoint checks (Defender, McAfee).
  • Hardware: Laptops, printers, monitors, peripherals (first‑line troubleshooting).
  • Strong communication skills and a customer‑focused approach.
  • Eagerness to learn, stay organised, and thrive in a fast‑moving environment.
  • Must have NZ work eligibility

Me aha koe ināianei | What you need to do now
If you’re ready to kick‑start or grow your IT career in a supportive, high‑energy team, apply now and make an immediate impact.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
Auckland CBD
Specialism
Infrastructure
Ref:
2979338
Closing date
3 Apr 2026

Talk to a consultant

Talk to Luwee Lim, the specialist consultant managing this position, located in Auckland
Level 36, The ANZ Centre, 23-29 Albert Street

Telephone: +6498841570

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