Ecommerce Manager

Ecommerce Manager - Māngere - Permanent - Food manufacturing and distribution - Up to $140k

Tō kamupene hou | Your new company

Our client is a large, established, privately owned New Zealand business operating nationally within a complex B2B environment of food manufacturing and distribution. With a strong customer base and a continued focus on digital transformation, the organisation is investing significantly in its ecommerce capability to drive adoption, efficiency, and long‑term growth. This is a business where ecommerce is viewed as a core commercial channel, not a support function.


Tō tūranga hou | Your new role

This is a senior, commercially focused Ecommerce Manager role responsible for owning and driving the performance of a national B2B ecommerce platform and associated digital trading ecosystem. Reporting into senior leadership and working closely with Sales, Marketing, IT, Operations, Category, and Customer Service, you will take end‑to‑end ownership of ecommerce strategy, trading, optimisation, and execution. Your remit is to maximise online revenue, increase customer adoption, and continuously improve the digital customer experience. This role suits a hands‑on ecommerce leader who enjoys accountability, data‑driven decision‑making, and working cross‑functionally in a complex operating environment.
Key responsibilities:
  • Own and execute the ecommerce strategy and trading roadmap, aligned to broader business objectives
  • Manage the day‑to‑day performance of the B2B ecommerce platform, including CRO, UX, site merchandising, navigation, search, and checkout optimisation
  • Drive measurable growth across conversion rate, average order value, retention, and customer lifetime value
  • Lead ecommerce analytics, reporting, dashboards, and performance insights for senior stakeholders
  • Partner closely with IT and Operations on platform stability, releases, integrations, and UAT
  • Collaborate with Marketing on acquisition, campaigns, and digital optimisation initiatives
  • Support loyalty, retention, and personalisation programmes using customer and behavioural data
  • Manage ecommerce tools, third‑party vendors, and external partners
  • Champion a culture of continuous improvement, testing, and optimisation


Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

  • 5+ years’ experience owning or leading ecommerce platforms (B2B experience highly regarded)
  • Proven track record driving online revenue growth and platform adoption
  • Strong understanding of ecommerce operations, including CMS, CRM, payments, inventory, fulfilment, and integrations
  • Advanced analytical capability with confidence interpreting metrics such as conversion, AOV, CLV, retention, cart abandonment, and ROAS
  • Experience delivering CRO initiatives, A/B testing, and UX improvements
  • Strong stakeholder management skills and experience working cross‑functionally
  • Commercial mindset with the ability to prioritise initiatives and optimise ROI

Ngā hua ka whiwhi i a koe | What you'll get in return

  • Competitive salary
  • End‑to‑end ownership of a national ecommerce platform
  • Clear mandate to drive commercial impact at scale
  • High visibility and influence across the wider business
  • Strategic role without direct people management overhead
  • Long‑term opportunity as the ecommerce function continues to evolve

Me aha koe ināianei | What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
South Auckland
Specialism
Marketing
Ref:
2983777

Talk to a consultant

Talk to Robert Malone, the specialist consultant managing this position, located in Auckland
Level 36, The ANZ Centre, 23-29 Albert Street

Telephone: 098841551

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