Operations Manager

Operations Manager – Wellington$90,000 – $95,000 + Vehicle - Permanent Role
A well-established national services organisation is seeking a driven Operations Manager to lead a diverse portfolio across Wellington. This is a key leadership role with real influence over service delivery, people performance, and commercial outcomes.

If you thrive in a fast-paced, multi-site environment and enjoy balancing operational excellence with people leadership and growth, this could be your next step.

About the Role

Reporting to the Area Manager, you’ll be responsible for the end-to-end operational performance of multiple contracts. You’ll lead Contract Managers, Supervisors, and frontline teams while maintaining high safety standards, strong client relationships, and healthy financial results.

Key Responsibilities

  • Lead a strong health & safety culture, ensuring all staff are trained, compliant, and supported, with a clear focus on zero lost time injuries, accurate incident reporting, and regular site audits.
  • Deliver consistent, high-quality services across all contracts, including the smooth mobilisation of new contracts, effective day-to-day problem-solving, and ensuring labour, equipment, and materials are fit for purpose and on budget.
  • Drive compliance with SOPs and quality standards while identifying opportunities for continuous improvement, corrective actions, and improved customer satisfaction.
  • Actively grow the business by securing new work at profitable margins, maximising revenue from existing clients, building strong relationships, and supporting additional service offerings and one-off projects.
  • Manage financial performance by delivering on budget and profitability targets, monitoring labour and operating costs, controlling expenses, managing stock usage, and ensuring accurate, on-time payroll.
  • Lead, recruit, and develop high-performing teams through fair and compliant processes, regular performance reviews, strong employee engagement, and proactive talent development.
  • Provide clear, timely reporting across operations, sales, people, and health & safety, while maintaining the integrity and security of business systems.

About You

  • Proven experience in operations or contract management within a multi-site environment
  • Strong people leadership and performance management capability
  • Solid health & safety knowledge and a proactive approach to risk management
  • Commercial and financial confidence
  • Excellent communication, organisation, and stakeholder management skills

Experience in facilities, cleaning, security, or service-based industries will be highly regarded.

To be considered for this role, you must have current eligibility to work in New Zealand.

Summary

Job Type
Permanent
Industry
Property & Real Estate
Location
Wellington
Specialism
Office Support
Pay
Up To $95,000 + Vehicle
Ref:
2986886

Talk to a consultant

Talk to Daisy Breeze, the specialist consultant managing this position, located in Wellington
Level 9, 318 Lambton Quay

Telephone: 048863897

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