Tō kamupene hou | Your new company

Tō tūranga hou | Your new role

• Manage health insurance pre-approval applications from submission through to approval
• Prepare, collate, and send accurate supporting documentation to insurers and patients
• Ensure full compliance with insurer criteria, procedures, and policy requirements
• Support invoicing processes related to approved procedures and debt collection
• Conduct eligibility audits and confirm approval requirements prior to patient treatment
• Coordinate with internal administration teams to support timely scheduling
• Maintain accurate and confidential records aligned with privacy and regulatory standards
• Assist in refining and developing processes as the role evolves

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

• Strong attention to detail and excellent accuracy
• Accounts Receivable and Accounts Payable experience
• Competent using Xero and Excel
• Medical knowledge is preferred, or experience with contract management.
• Experience with private health insurance pre‑approvals (Southern Cross experience highly beneficial)
• Confident communication and coordination skills
• The ability to manage multiple priorities within a healthcare environment
• Understanding of patient accounts, billing, and invoicing processes
• A proactive mindset and willingness to help shape a new role

Ngā hua ka whiwhi i a koe | What you'll get in return

• Opportunity to make a real impact in a newly created position
• Supportive team environment within a respected specialist healthcare provider
• A role that offers variety, autonomy, and professional growth

Me aha koe ināianei | What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.