Collections Field Agent

Are you looking for an exciting role while making money?

Your new company

Our client offers a range of Financial Services from personal loans to payment plans

Your new role

This is a full-time position that requires some travel (out of town over several nights) and flexibility in hours / days of work. This is done by visiting the customers last known address, and where necessary alternative address leads to negotiate new payment arrangements in accordance with company policies and procedures.

Role specific areas of responsibility:

• Negotiate suitable payment arrangements for customers in arrears

• Assist customers with general enquiries

• Applying updates to accounts and actioning tasks appropriately and in a timely manner

• Map out and plan effectively your days visits.

• Work is a mixture of early starts and late finishes to ensure visits occur at different times of the day.

• Understand the customer’s reasons for missing their payments and work within their financial parameters to establish a manageable repayment schedule

What you'll need to succeed

Applicants should possess the following attributes:

• Results driven

• Effective negotiation skills

• Able to work autonomously and in a team environment

• Confident decision maker

• Strong written and verbal communication skills

• Investigative mindset

• Integrity

• Responsible and takes ownership

• Personable and friendly

• Excellent time management skills

• Quality focused

• Financial / budgeting literacy

• Common Sense

• Deliver award-winning customer service

• Confident and efficient on systems

What you'll get in return

• Great salary package including commission

• Possibility to grow

• Company car with petrol card

• All expenses paid while travelling

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



Job Type
Banking & Financial Services
South Auckland
Office Support
Plus comission

Talk to a consultant

Talk to Danieli Enes, the specialist consultant managing this position, located in Auckland
Level 36, The ANZ Centre, 23-29 Albert Street

Telephone: 098841518

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