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CRM Specialist

Join a company with meaningful and essential work

The company

This company is a non-for-profit organisation that works with the aviation specialist industry. Completing over 2,000 helicopter rescue missions and flights in 2023 alone, this organisation is essential for the Canterbury, West Coast and Nelson regions. Due to growth and development, this team is now looking for a CRM specialist to join them.

The role

This is a core role within the organisation, where you will be reporting to the Funding and Finance Manager, involved in CRM systems, financial and payroll systems, fundraising and administration support.
Lead in managing this companies’ respective CRM systems

  • Working with the fundraising team to fulfil requirements and run required reports to help support fundraising recording/approval of donor transactions, including processing of credit card donations and recurring gifts, and any associated donor follow-up.
  • Donor acknowledgement/stewardship processes and maintaining/updating donor records, data reporting and analysis
  • Supporting the fundraising and finance manager in the financial and payroll systems; creditor management, assisting with and supporting forecasting, bank account reconciliations, payroll, supporting annual financial audit processes
  • General administration duties; answering phones, handling customer queries, coordinating technical support, system back-ups and maintenance, support for and/or attendance at fundraising events, functions and activities, fleet management and adhoc duties.

What you need to succeed

  • 5+ years’ experience in CRM, the not-for-profit sector would be advantageous
  • You will be systems focused, with proven experience in the use and management of customer-focused databases
  • Previous experience in accounting administration or knowledge of Xero software
  • Strong organisational, time management and administrative skills
  • Ability to work with tight deadlines, under pressure, and juggling responsibilities/projects
  • Excellent phone manner and communication skills, alongside the ability to build relationships and rapport
  • Interested in longevity and career development
  • Be a team player, collaborative, and willingness to support team members where required

What you will get in return

The opportunity to work in a not-for-profit environment where you work is essential and meaningful to families across the region and beyond. This company offers a varied and fast-paced role, where no two days will be the same, alongside the opportunity to excel and develop your skillset and career.

What you need to do next

If you are interested in this position, apply now or alternatively get in touch with Georgia Bruin on 036695546 or Georgia.bruin@hays.net.nz. If this role is not quite for you, and you are looking for a new role, please feel free to get in touch about other opportunities.

Summary

Job Type
Permanent
Industry
Charities & Not For Profit
Location
Christchurch
Specialism
Office Support
Pay
$70-$90k, dependant on experience
Ref:
2859163

Talk to a consultant

Talk to Georgia Bruin, the specialist consultant managing this position, located in Christchurch
Ground Floor, 131 Victoria Street, Christchurch Central

Telephone: 036695546

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