Customer Support

An experienced and competent Customer Support person is required for this growing and innovative company.
Customer Support Coordinator – Tauranga

Full-time: Monday–Friday | 7:30am–4:30pm

Our client, a well-established organisation in Tauranga, is seeking a capable, experienced and personable Customer Support Coordinator to join their team. This position is ideal for someone who thrives in a busy, people‑focused environment and takes pride in delivering exceptional service.

In this role, you will be the first point of contact for all customer communication, ensuring enquiries are managed efficiently and professionally. While you will occasionally assist with sales‑related tasks, your core focus will be providing outstanding support and maintaining smooth communication channels across the business.

What the role involves:

  • Responding to incoming calls, emails, and general customer enquiries
  • Managing customer requests and ensuring their service needs are met
  • Liaising with internal teams to coordinate information and solutions
  • Providing occasional administrative support to the sales function
  • Keeping accurate records of customer interactions and activity
  • Contributing positively to a collaborative, supportive team culture

What you will bring:

  • Confident computer skills at an intermediate level or above
  • Strong attention to detail and a proactive, solutions‑focused mindset
  • A warm, clear, and professional communication style
  • Previous experience in customer service, call handling, or a similar role
  • A positive attitude and willingness to support colleagues
  • Exceptional written and verbal communication skills with NZ work experience

Our client offers:

  • A competitive salary
  • Opportunities for professional development and growth
  • A supportive, team‑oriented workplace where people genuinely enjoy what they do

If you are looking for a role where you can make a real impact through excellent service and communication, we would love to hear from you.

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Tauranga
Specialism
Office Support
Ref:
2993373
Closing date
8 May 2026

Talk to a consultant

Talk to Emma Leat, the specialist consultant managing this position, located in Tauranga
Shared Commerce House, Bay Shopping Centre, 65 Chapel Street

Telephone: 078094384

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