Want to make something extraordinary? Come make it at IKEA. We’re opening our first store in Aotearoa. This is your chance to become part of the IKEA whānau and be part of something historic from day one. Together with all our co-workers, we’re on a mission to create a better every day for the many people. Now, we’re preparing to bring that mission to the many Kiwis!

Because we know that great ideas can come from anywhere, everyone has the potential to make a real impact at IKEA. Whether you're a creative thinker, a problem-solver, or someone who loves helping others, there’s room for you to grow here. After all, some of our best leaders started their journey on the shop floor. Now it's your turn to help assemble our story in Aotearoa.

We’re excited to announce multiple openings for Part-Time IKEA Customer Co-Workers to join our team. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we want to hear from you!

As an IKEA Customer Co-Worker, you are or have:

• Proven experience in a sales or customer service role, ideally within home furnishing or fast-paced retail environment.
• Passionate about home furnishings and an appreciator of quality, focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
• A passion for meeting customers and understanding their life at home and be energised by providing great customer service and reaching individual as well as team goals.
• Strong communication skills and ability to connect with others, you can understand the customer's needs and the ability to build strong relationships.
• A strong customer-focused mindset, thus steering conversation in a polite, friendly, and trustworthy way and an ability to understand customer needs and to offer relevant solutions that build customer satisfaction as well as to handle and deescalate potential conflicts.
• Basic computer and systems skills and a digital-first mindset.

What you need to know:

• The work location for this role is IKEA store Sylvia Park with flexibility to work at the warehouse in Mangere if required.
• This role is permanent
  part-time, with the following hours per fortnight available:
  24–39 hours per fortnight (part-time)
  40–59 hours per fortnight (part-time)
  60–79 hours per fortnight (part-time
• The expected start date for this role is 6th October 2025.
• As part of the recruitment process, this role requires a pre-employment check for final candidates, which includes a reference check.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month.
• Applications close 4th August 2025.
• The first step of the recruitment process will be an application form. If you are successful to the next step, you will be notified via email and be invited to complete a video Interview.
• IKEA Sylvia Park is a non-smoking workplace.
• Car parking will not be provided and therefore IKEA encourages all Co-workers to utilise public transport wherever possible.
• Got questions? Drop us a line at IKEA@hays.net.nz we're all ears!

We need people like you.
Come join us! Click 'Apply Now' to learn more about the role, IKEA benefits and why we will love you!