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National Operations Manager

Seeking a National Operations Manager with a passion for learning and development.

Your new company

Tō Mātou Pūtake | Our purpose
Our client provides excellent and quality education opportunities that support learners, employers and communities gain the skills, knowledge, and capabilities Aotearoa needs now and for the future. Learners and their whānau are at the centre of all we do.

Your new role

Kaupapa | Purpose
The National Operations Manager will lead a team of Customer Operations Team Leaders, Specialists and Co-ordinators, to provide exceptional operational support, administration services and outstanding customer service to learners, their employers, and the wider sector. They will ensure end to end operational processes run smoothly, are actively monitored and are continuously improved based on customer feedback.

What you'll need to succeed

Pūkenga | Have
  • 5+ years leadership and business/relationship management experience
  • Ability to lead change with diverse multicultural teams
  • Exceptional customer focus and business stakeholder awareness
  • A passion for learning and development together with a continuous improvement mindset and a ‘can-do’ attitude.
  • Exceptional interpersonal and communication skills.
  • Strong planning, organisational and reporting skills.

What you'll get in return

Tō mātou tirohanga roa | Our vision
Whakairohia he toki, tāraia te anamata | Learning with purpose, creating our futures

Work in a diverse multicultural environment which fosters positive culture and makes a difference to the community.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Government & Public Services
Location
South Auckland
Specialism
Office Support
Pay
120-140k
Ref:
2863622

Talk to a consultant

Talk to Mary Bali, the specialist consultant managing this position, located in Auckland
Level 36, The ANZ Centre, 23-29 Albert Street

Telephone: 098841586

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