Hays Talent Solutions
Resourcing your world of work intelligently

Attract and retain the best talent. Save time and money. Reduce risks. Let Hays Talent Solutions MSP and RPO take care of your resourcing so you can achieve more.

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About our workforce management solutions

Whether it’s driving more value from your flexible workforce or creating effective candidate attraction campaigns to improve access to talent, we believe intelligent workforce management powers business performance.

Developed over twenty years, Hays Talent Solutions expertise in Recruitment Process Outsourcing (RPO) and Managed Service Provision (MSP) delivers improved access to skills and considerable time and cost savings for organisations across the world.

Our international network of offices, including right here in Australia, means we understand local staffing complexities, without losing sight of wider business objectives.

Explore our range of services below and get in touch to discuss how we can help you achieve more.

Managed Service Provision (MSP) - Managing temporary and contract workers

Managed Service Programme, Managed Service Provision. Call it what you want. An MSP is when the sourcing, engagement and administration of ‘non-permanent’ resources and tasks is managed by a specialist external provider.

Contingent Workforce Solutions or MSP typically includes:

  • The recruitment and management of temporary workers, contractors, consultants and statements of work
  • Effective management of sourcing channels including panel agencies, through a single source point

Under an MSP service, resources are primarily sourced from external recruitment agencies or vendors and a variety of sourcing structures can be adopted.

As your expert contingent workforce partner we bring the knowledge that will be your power. From benchmarking rates to ensure you’re not paying too much to setting up best practice processes and checks that ensure your business accesses the right skills when you need them, compliantly. 

Payroll & Contractor Management Office

Hays Talent Solutions can offer the third-party payroll, invoicing and administration of non-permanent workers who have already been identified by an organisation. This service mitigates risk while providing contractor care and guaranteed on-time worker payments.

Recruitment Process Outsourcing (RPO) - accessing the right people, at the right time

Access to talent holding your business back? Our Recruitment Process Outsourcing, or RPO solutions, combine art and science to evolve your recruitment processes to better meet your business' needs.

We become part of your team, working with your hiring managers and your brand to handle all things related to talent acquisition. Providing you with all the benefits and expertise of a company whose sole business is accessing the best talent.

This could cover all or just part of the recruitment life cycle, supporting you where and when you need it with innovative time saving processes, tools, techniques and technology. Our six stage framework for RPO includes:


Looking for something more short-term or smaller scale? RPO Essentials allows businesses of all sizes to enjoy the expertise and benefits of Recruitment Process Outsourcing (RPO) without the typical time or resource requirements. 

Vendor Management System (VMS technology)

Tracking, automating, reporting, optimising - technology underpins all of our services. Our experts excel in leveraging the possibilities and opportunities technologies can bring in building and managing your workforce, both temporary and permanent. Vendor Management Systems drive management information to assist in strategic decision making around sourcing strategy, population tenure and cost control.

We offer comprehensive advisory, scoping and configuration services to assist you in selecting and managing the most appropriate technology or you can choose an integrated service including a Vendor Management System (VMS) provided by our sister company 3 Story Software. Find out more about our VMS technology at 3storysoftware.com.

Contact us

To discuss how Hays Talent Solutions could help you achieve more contact us on talentsolutions@hays.com.au