The impact of AI on jobs in New Zealand

Artificial intelligence is reshaping how we live and work, and its effects on the New Zealand workplace are becoming more apparent each day. Understanding the real impact of AI on jobs is crucial for successfully navigating your career in this evolving landscape.

The rise of AI is not a future event - it's happening now. From automating routine tasks to delivering deep analytical insights, its presence is expanding across various industries in Aotearoa. The best approach is to see this transformation not as a threat, but as an invitation to adapt and grow.

Opportunity and disruption: the two faces of AI

The discussion about the AI impact on jobs often presents two contrasting perspectives.

AI automation is changing the nature of certain roles, especially those involving manual tasks or repetitive processes. This has understandably raised concerns about job security and the potential for rising unemployment.

However, there is a more optimistic side to this story. AI integration is also a powerful driver of economic growth and business innovation. For every task that AI automates, it frequently creates a demand for new roles focused on managing and developing these systems.

The impact of AI on employment is less about eliminating jobs and more about transforming them.

Industries experiencing the greatest change

While the effect is widespread, certain industries are at the forefront of this transformation. The impact of AI on job market trends is particularly visible in sectors like:

Manufacturing : The manufacturing industry has long used automation, but artificial intelligence takes it to another level. Manufacturing workers now see AI managing quality control and supply chains, shifting human roles toward oversight and strategy, reducing the need for human labour in some areas.
Customer Service: AI-powered chatbots handle routine inquiries, freeing up call centre agents to manage complex problem-solving and build stronger customer relationships.
Healthcare: AI algorithms are assisting clinicians in diagnosing conditions earlier and with greater accuracy, while administrative duties become more streamlined. This allows healthcare professionals to dedicate more time to patient care and complex decisions.
Finance: In the financial sector, AI is a powerful tool for data analysis, fraud detection, and even providing preliminary tax advice. This has altered the required skill sets, with growing demand for finance experts who can interpret AI-generated insights.
Legal: Law firms are adopting AI systems for document review and legal research. This automation allows legal professionals to focus on strategy and client relations, which requires deep knowledge.

AI as a career co-pilot, not a competitor

Instead of viewing AI with caution, think of it as a partner in your career development. The possibilities offered by AI tools can help you succeed, whether you're seeking a new position or aiming to advance in your current role.

Job search: AI-powered platforms can analyse your CV and match you with job opportunities you might have missed. Generative AI can also help you tailor applications and prepare for interviews.
Workplace efficiency: AI can handle tedious jobs like data entry, freeing you to focus on more strategic and creative work.
Data-driven decisions: AI can provide valuable insights from large datasets, helping you make better-informed decisions.

Embracing AI technology is about augmenting your abilities, not replacing them. Learning to use AI effectively will enhance efficiency.

Adapting to the AI skills revolution

Upskilling is essential to thrive in this new environment. The AI impact on future jobs signals a shift toward uniquely human skills. While technical skills are important, employers in New Zealand are increasingly looking for a blend of hard and soft skills.

Some of the most in-demand skills related to AI usage include:

Data literacy: The ability to interpret data and turn it into an actionable business strategy.
AI ethics: As AI adoption grows, so does the need for professionals who can navigate the ethical implications of these powerful systems.
Digital fluency: A solid understanding of how AI works within a computer systems design framework.
Innovation: The capacity to think differently and develop new ideas, something current AI struggles to replicate.

The power duo: AI and emotional intelligence

As AI takes on more analytical, routine and repetitive tasks, the value of emotional intelligence (EQ) in human workers skyrockets. EQ - the ability to understand, use, and manage your emotions and those of others - is a cornerstone of effective leadership and teamwork. It's what allows us to build trust and show empathy.

While large language models can process data at incredible speeds, they lack genuine understanding. This is your advantage. A high level of AI exposure in a role often correlates with a greater need for strong interpersonal skills.

In a world of enhanced productivity driven by machines, abilities like communication and collaboration become more valuable than ever.

Concerns about job displacement

Fears about unemployment caused by AI are understandable, but they don't capture the complete picture. The World Economic Forum has noted that while some roles may decline, technological advancements historically lead to job growth and the creation of entirely new professions. While job displacement may occur, many new jobs will be created.

The main challenge is not a net loss of positions, but a skills gap. Proactive upskilling and a commitment to lifelong learning are the best strategies to address concerns about unemployment rates and ensure you remain a valuable part of New Zealand's workforce. This is particularly relevant for entry-level workers and young people entering the labour market.

The future of work in New Zealand

AI's impact on the job market points toward a more dynamic future.
The growing demand for specialised skills in AI development and machine learning shows where many future job roles will emerge. AI advancements will continue to drive productivity and create new job opportunities.

Those exposed to AI early, like younger workers, may have an advantage, but it's never too late for older workers to adapt. Even if you stay in the same job, the nature of your work will likely evolve.

If you're ready to future-proof your career, explore Hays' resources for career advice and the latest jobs available in New Zealand.

FAQs

How can I future-proof my career in the age of AI?

To future-proof your career, focus on developing a mix of technical expertise and uniquely human skills. Embrace digital tools and keep upskilling in areas like data analysis and AI literacy, but also invest in abilities that AI can't replicate - such as creative thinking, leadership, and emotional intelligence. Staying curious and committed to continuous learning is key to thriving in New Zealand's evolving job market

Which jobs are least likely to be replaced by AI in New Zealand?

Roles that require human interaction, emotional intelligence, and complex decision-making are less susceptible to automation. This includes jobs like.

Healthcare: Nurses, doctors, and allied health professionals.
Education: Teachers, trainers, and career advisors.
Skilled trades: Electricians, plumbers, and mechanics.
Leadership positions: Roles relying on strategy and ethics

While AI will enhance these roles, people will remain essential for tasks that require empathy and nuanced judgment.

What types of jobs are most at risk of AI automation?

AI is best at handling routine and repetitive tasks, especially those based on clear rules or large-scale data processing. This puts roles in data entry, routine office administration, digital customer support, and some manufacturing functions at higher risk of automation.